Lovisa

ayisha arora 

on Google

4 weeks ago

I had a really disappointing experience with this place. I got my ear piercings done about 4 weeks ago, and unfortunately one of them closed up shortly after even though I followed the aftercare instructions. When I contacted them to fix the issue, instead of offering support or a solution, they asked me to pay again to redo the piercing. I was honestly shocked by the lack of accountability and customer care. I understand that sometimes things don’t go perfectly, but good customer service means standing behind your work and ... read more

Emily Mace 

on Google

a month ago

Anabelle was fantastic! Nothing was too much trouble and she was so knowledgeable and patient. I walked out a very happy customer. Thank you Anabelle! 

Lumi Bree 

on Google

2 months ago

Brought earrings at Lovissa and the assistant just walks away while Im talking to her at the counter pretending to walk the store. No other customers were in the store at the time. When i'm walking out of the store the assistant walks back to the counter to chat to her colleague. Not much assistance with customer service given after purchasing earrings. 

Paul 

on Google

2 months ago

Great Customer Service today from Grace at Lovisa Chermside, thanks Grace! 

D H 

on Google

3 months ago

I went into the Lovisa store this afternoon(ground level)very disappointing in the service or rather lack of.Three female staff in store two on the floor one on the counter no acknowledging me as I walked in store all three staff ignored me.I was walking up and down looking at the ear stack jewellery.The girl on the counter was just staring out into space and the two girls on the floor were talking to each other.So rude!!!!! So I took my business else where and spent my money NOT at your store