Lovisa

Nadine Davison 

on Google

4 weeks ago

Purchased a pair of Huggies earrings for my daughter - nothing on the packaging about the size so I assumed they would fit a standard love piercing on a 7 year old, but hey are so small they were far too tight. If you’re going to sell earrings that are too small to fit a standard ear lobe piercing this should be made obvious on the packaging - tried to return to exchange for something that would fit and they stuck to their return policy on earrings as they were tired on despite the reason for the return being that the produc... read more

Jean 

on Google

a month ago

Do not be fooled by the 'Free Piercing' sign on their window! Expect it to cost $65 for 1 set of ear Piercings!!. They say it's for the cleaning product and earring and only the Piercing is free. What a load of rubbish! Go to the chemist it cost me $70 for 2 sets of ear piercings!, cleaning solution included! Trying to mislead customers is poor business practice. 

M_Review 

on Google

a month ago

Yesterday (10/07/2025) I went into Lovisa to get a helix piercing and had an amazing experience! The customer service provided by Kaitlyn (hopefully I spelt it right 🤞) was phenomenal. She was such a kind, positive and bubbly girl and I would definitely get my ears pierced with her again. Despite this being my first piercing in several years, she made the whole experience so much easier. If you have any form of acknowledging employees, she most definitely deserves to be recognised!