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Lovesac
- Retail
- Westlake, OH
About this business
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The Worl... read more
Location details
165 Main St, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Amazing experiences at the Westlake store. If you're looking for pushy sales people that swoop on you when you walk in the door, this is not the place for you. If you're looking for a place that makes you feel welcome, it doesn't get better than this. Go in, plop down on a couch , flop down on a pillow sac/super sac and feel the quality. Ask as many questions as you want, they are there to educate. This is not throwaway furniture, it is built for the long haul. Celina is beyond helpful and was patient with my 500+ questions ... read more
Small store, only 3 couches on display. Was expecting at least a full couch with each side being the same...instead they had one side of the L being long, and the other side being short. The heck?? Also, the whole time if you're the only person in there, you'll feel 3 peoples eyes locked onto you from behind while you're trying your hardest to not get distracted and be in the moment to feel the couches. This is just the worst way to experience a couch. I'll have to look for a bigger store to actually test these couches out. ... read more
Have purchased multiple items from this location. Very helpful and knowledgeable staff with no pressure during the sales process. Had some issues with an item and the manager and customer support were great to work with to get it resolved quickly. Great experience!
Excellent client experience. Clark helped me with an exchange and he was incredibly patient, resourceful, and empathetic. I will make any future orders through this store moving forward.
Went into the store to look at buying a couch today. I was super excited about the couch and the speakers you can put in them. I looked around the store and sat on a few of the couches while I waited for help from one of the three at the counter. While waiting I got reprimanded for touching some blocks that one would assume are there for customers to figure out the arrangement of furniture. After that and not the slightest bit of help I left the store and bought elsewhere.
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.5 star rating with 62 reviews.
When is Lovesac open?
Lovesac is open now. It will close at 9:00 p.m.
Need help? Contact us.
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