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Lovells Auto Body Centre
- Automotive
- Peterborough, Peterborough
About this business
Location details
1 Fourth Drove, Peterborough, Peterborough, PE1 5UR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service throughout. Collected the car quickly (the next day) and through a time which suited me best. Kept me in the loop of every step via online portal, email and phone calls. Within 2 weeks the car was delivered back to my home address effectively and damage free. This was a breeze.
The only reason there is a star is because it won't let me leave a review without it. This has got to be the most unprofessional, disorganized, worst insurance repair shop in the country. 22/11/23. Wife had an accident in her car, minor damage but the coolant system was damaged so the car was recovered to Lovells in Peterborough. Car repaired but they didn't know how to put the new coolant in so the car wasn't ready until 22/03/24. How can an insurance repair company not know how to put coolant in a car? 4 months to the day ... read more
Avoid at all costs. The guys have estimated my car to be a total loss (although it is not their decision to make) for which reason did not provide me with a replacement car. Two days later when an independent engineer (a qualified person to do the job) inspected the car, they approved the repair with no problems. They would not answer my phone calls, would not answer phone calls from my insurance company (who were shocked to find out they have made the decision themselves to estimate my car to be at a total loss and to not p... read more
Thanks a bunch everyone at Lovells for getting my car back on the road especially with all the parts shortages going on. Keep up the great work🤘
I would NOT rate these any stars !!!! Do not waste your money !! Dropped off my car had to chase and chase to find out what they was doing Always was told we will call you back by the end of the day on more than 1 occasion Not only that I’ve asked for my seats to be protected as they are light coloured and suede they have absolutely ruined them with dirt I have made a formal complaint
Frequently asked questions about Lovells Auto Body Centre
How is Lovells Auto Body Centre rated?
Lovells Auto Body Centre has a 3.8 star rating with 126 reviews.
When is Lovells Auto Body Centre open?
Lovells Auto Body Centre is open now. It will close at 5:00 p.m.
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