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Louviers Federal Credit Union

3.7

About this business

Louviers Federal Credit Union is a not-for-profit financial institution offering a variety of banking services. 

Location details

2612 Kirkwood Hwy, Newark, DE, 19711, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.759 reviews
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Mike P.'s profile image
Mike P. 
2 years ago

I've had an account at Louviers credit union for over 30 yrs. even though they paid minimal interest. Today I drove over 30 minutes to their main office to make a large deposit and was then told that their clients were not allowed to use the restroom there.  I PLAN TO CLOSE MY ACCOUNTS !!! 

Dominic Omwenga's profile image
Dominic Omwenga 
4 years ago

I will never be in a hurry to leave the drive through before counting my money. A Cashier short changed me $100.00. She did it just before closing time on a Saturday.I called the bank, and as expected I didn’t get the refund. Hope she put the money into good use. You will not get me ever again. I will try and make sure I will be your last victim. 

Favor Favor's profile image
Favor Favor 
5 years ago

Have a live person you can speak with and a better online experience. I can never log on to my account. I have an issue every single time I attempt to log on. I have called every branch and I get a machine. I have also attempted to contact them on their web page and it won't even allow me to put in my email address. 

Jane Bailey's profile image
Jane Bailey 
recommend  Recommended
6 years ago

Louviers FCU has been my credit union since 1975. They are progressive and service oriented. Just yesterday I made an online purchase with my credit card. After the transaction the vendor asked me if I wanted to order one more item for only $8. I said yes. These 2 transactions to the same vendor on the same day triggered a fraud alert and I-was contacted today by the credit union. I am very impressed with this level of security. 

Amanda's profile image
Amanda 
7 years ago

This Credit union is by far one of the hardest banks to work with. The customer service is terrible! I have been waiting 3 days for the bank manager to call me back regarding issues with my account and she has not. Now, when i call it seems they give me a run around and she is avoiding the calls. I would never recommend this back for anyone! 

Tracey Colarusso's profile image
Tracey Colarusso 
8 years ago

Horrible customer service. Went in to just add my husband to my Savings account. They ran his credit report without advising us that they would do that. I called and was told they would give us a letter stated that they ran it without our permission. No letter and No call back. Called again and was told it would be handled. Jim and Bill - you are in the customer service business - you may need training. 

Amber Meter's profile image
Amber Meter 
8 years ago
Molly Daughenbaugh's profile image
Molly Daughenbaugh 
8 years ago
Lacey Green's profile image
Lacey Green 
8 years ago

Frequently asked questions about Louviers Federal Credit Union

How is Louviers Federal Credit Union rated?

Louviers Federal Credit Union has a 3.7 star rating with 59 reviews. 

When is Louviers Federal Credit Union open?

Louviers Federal Credit Union is closed now. It will open at 8:00 a.m. 

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