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158 Railway Terrace, Elsmere, KY, 5031, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My house is under construction, however getting the Longridge Group to actually finish a job that they start is becoming a nightmarish experience. They two thirds clad the house, but then ran out of materials and promised for months that the rest will be finished “next week”. Maybe “next week” will come next week after all. They have done two thirds of the tiling, but then ran out of materials and as yet haven’t returned as per the indicated timeline. They started building without a skip, then never bothered to put their mes... read more
My house is under construction, however getting the Longridge Group to actually finish a job that they start is becoming a nightmarish experience. They two thirds clad the house, but then ran out of materials and promised for months that the rest will be finished “next week”. Maybe “next week” will come next week after all. They have done two thirds of the tiling, but then ran out of materials and as yet haven’t returned as per the indicated timeline. They started building without a skip, then never bothered to put their mes... read more
I started as a happy customer. It wasn't a great process, but we were mostly happy with the build. After we bent over backwards to meet a final inspection though, we made the mistake of making our final payment. Since then, they have failed to attend to defects for over 6 months, have never called back without prompting and have never managed to follow through on a single commitment or promise.
I know there will always be issues but the lack of care and ownership of any problems by the longridge group is truly soul destroying. With a little extra effort they could make such a big difference to the overall experience but the attitude is do as little as possible and ignore customers and building defects and hope they go.
Is there anyway that all people affected by this company can get together to consider some collective action. The one star does not count as there are no options for negative stars.
Longridge Group has a 1.7 star rating with 15 reviews.
Longridge Group is open now. It will close at 5:00 p.m.
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