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Longhorn Saddlery & Western Wear
- Retail
- Dubuque, IA
About this business
Tack, Saddles, Hats, Full Line of Clothing, Boots
Location details
4506 Dodge St, Dubuque, IA, 52003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 8:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
My husband & i came in there over the weekend, we spent close $5,000 on saddles and tack. We were told we would get 20% off all tack for buying 1 saddle, my husband asked if we would get 20% off on a 2nd saddle, we asked to clarify about a dozen times before we decided to purchase a second saddle, the workers had to go ask a manager and they said yes. I get home and check my receipts, they didn't give us the 20% off on the second saddle, we called them this morning to ask them if we can get refunded that money or store credi... read more
Business response:
Hi Jacky. I do apologize for the apparent misinterpretation. My name is Travis and was here Sunday when you guys stopped in. I vividly recall Amelia coming to me once while I was shaping a hat about getting a discount for owning your own western store and being tax exempt. I told her we could not accept your tax exempt form due to the fact that we only sell retail and are not a wholesale distributor. The second time Amelia came to me I was in the repair shop right next to the saddles you were inquiring on. I explained to her... read more
RecommendedJust wanted say thank you to the 3 young ladies last night that help my little lady with boots, jeans, and a belt. We will be back!
Business response:
Love to hear that we were able to make your shopping experience here at longhorn pleasant! We look forward to having you stop in again!
Super cute womens clothing. They're always so welcoming and helpful everytime I go in shopping.
Staff is always so welcoming and helpful!
Longhorn always seems to have what we need. Their staff are very knowledgeable, friendly and always willing to help! A big shout out to Jason, as he helped get my daughter into the perfect hat with a perfect fit and took his time making it the perfect shape!
Very Friendly and Customer service is top of the line
Would highly recommend Longhorn to anyone looking for boots, belts and custom leather projects! All the staff are helpful and so friendly.
awesome customer service and awesome boots and clothes... So glad they were able to open back up after the covid rules shut them down for a little while.
Awesome staff and an awesome selection of western wear and horse supplies and tack!
Frequently asked questions about Longhorn Saddlery & Western Wear
How is Longhorn Saddlery & Western Wear rated?
Longhorn Saddlery & Western Wear has a 4.6 star rating with 446 reviews.
When is Longhorn Saddlery & Western Wear open?
Longhorn Saddlery & Western Wear is open now. It will close at 8:00 p.m.
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