London Hair & Nail Salon

May 

on Google

4 months ago

HORRIBLE SERVICE. DO NOT BOOK ESP THROUGH CLASSPASS. I have the haircut appointment through the ClassPass for 4pm today. I called the hair salon right after to confirm the time but they told me to come at 2:15pm. I arrived 2:25pm and they already is serving another customer before me and told me I have to wait. I told them I can’t because I am already late for my 3 pm appointment. I told them I can come back again at 4pm but they said they already have Apt booked. Then I told them to cancel my ClassPass which they don’t agre... read more

Rachelle Quintanilla 

on Google

5 months ago

I live 23 minutes from the salon and left an hour early just to be safe with traffic. I was rerouted twice due to construction and called to let them know when I was fully stopped in traffic and knew I was late. They were completely unwilling to compromise or count my Class Pass credits toward another time, even though they’ll get paid either way. 

Susan Hong 

on Google

6 months ago

I've been coming here for a few years now and I can't believe I haven't left an amazing review! Highly recommend making an appointment with Sarah #1(there are two Sarahs here). She is absolutely fantastic and the picture just shows how much care and attention she puts into every client. My hair has never looked so healthy and shiny!! Already booked future appointments! Ample free parking for the salon which is always a HUGE bonus for the Tysons area!