Loma Linda University Med Center

Deserry Salgado 

on Google

3 weeks ago

Unable to see any provider to establish care due to multiple cancellations. Review is based on access to care, continuity of care ( established with a different clinic location), and poor follow up after initial cancellation call. The process has been challenging leading to frustration. Hoping the clinic gets more support to help serve the needs of the community. 

Darisse Smith 

on Google

2 months ago

This place desperately needs a 2nd phlebotomist. I made my appointment for 0830, and the place was packed. People had to stand in the hallway, which is fine, but the staff didn't look for them when it was their turn. I waited for an hour, and it took several minutes even just between patients for the next to be called. It didn't used to be this way, but the last few times I've gone to this location, it has been this busy, but not this slow. At least bring in a 2nd phlebotomist for the busier times. 

Malak Angel 

on Google

8 months ago

Very clean and not overcrowded LLUMC branch. The clerks are very helpful and so as my PCP. PA cindy is so kind and accommodating! I had reasonable wait times whenever I need diagnostics plus its near my residence 

Emily Kelley 

on Google

a year ago

I called the initial "firewall" phone number in an attempt to obtain a first ever appointment with one of the Family Practice physicians located in Beaumont. The young woman that answered the call was rude and blunt. If that phone call was an introduction to Loma Linda Health, then I want no part of them, their doctors, and their services. 

Sasha Evans 

on Google

a year ago

Called to make sure I am covered to take an exray or co- pay they said they can’t. Drove down here after leaving loma Linda for an appointment. They said they no longer cover my insurance. That’s what I called completely unacceptable customer service