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Loeber Motors Service Center

4.0

About this business

Location details

4255 W Touhy Ave Suite A, Lincolnwood, IL, 60712, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.026 reviews
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Christopher S's profile image
Christopher S 
on Google
a week ago

Avoid Loeber Motors at all costs! Absolutely terrible experience! I called on a Saturday morning (8/30/25 at 9:15 a.m.) because my car would not start. The person who finally answered (after about 5 minutes of an automated operator) was rude and completely unwilling to assist me. The BluTEC system on my vehicle had failed and the car would not turn on. I’m not sure if anyone can relate but, the feeling of being stranded with your car not starting is awful and to call your Mercedes dealer and get absolutely NO assistance is u... read more

Ronald Robert's profile image
Ronald Robert 
on Google
4 months ago

If I could give them zero stars, I would. The guy was named Cruz. I am not sure how they can have someone like that work there. This man is very unprofessional and ignorant. I took my car to that location cause the gas tank cannot open. This man has the nerve to tell me that there is no technician in the building, it would have to force open it, but it won't be able to close it back. He also told me to find a different location to take the car. The man refused to help me cause I didn't buy the car from his location. This goo... read more

Dario Garcia's profile image
Dario Garcia 
on Google
5 months ago

If I could give them zero stars I would. Bought my wife a suv and they sold us one that didn’t have all the options she wanted. Went back 2 weeks later traded it for the one she wanted. They ordered a second set of plates don’t know why? Asked for emission test to process second set of plates which I’ve never had to do. Temp plate expired and I called to ask why they hadn’t processed my plates and 2 weeks went by never got a call back. Complete clown show at this dealer. Gives Mercedes a bad name. 

Robert Davidson's profile image
Robert Davidson 
on Google
9 months ago

Coolant for the main battery was showing 'low'; my chair was barely warming up and they had it addressed. At this time it seems corrected; with the efficiency and accuracy they showed, 5 stars. 

Ninous Malham's profile image
Ninous Malham 
on Google
10 months ago

The service department is the worst. They focuse on making money instead of providing honest service. 

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Frequently asked questions about Loeber Motors Service Center

How is Loeber Motors Service Center rated?

Loeber Motors Service Center has a 4 star rating with 26 reviews. 

When is Loeber Motors Service Center open?

Loeber Motors Service Center is open now. It will close at 8:00 p.m.  

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