Lockwood Enterprises

Andre Burnett 

on Google

6 months ago

AAA hired ER Disaster Services, and they truly came to my rescue. After my builder, Legacy Homes of Willow Creek (MHP Builders), installed a damaged bathtub that ultimately failed, in this new house, water soaked the carpet, padding, and walls in my brand-new home. I had to file a homeowner’s insurance claim just to get the process moving, which was incredibly stressful. Thankfully, ER Disaster Services stepped in and handled everything properly. They ensured the affected areas were thoroughly dried and addressed the mold an... read more

Tony Melo 

on Google

2 weeks ago

ER was prompt and came out almost immediately for my water mitigation. Same day. They dealt with a hostile insurance adjuster on my behalf.... GREATLY appreciated by me. The work was done professionally, and done to perfection. I have zero complaints or concerns of any kind. Thank you, from my family to the ER family... you took a stressful situation and made it much less difficult for me and my family. Thank you. 5 stars, from the bottom of my heart. 

Edward Velazquez 

on Google

4 months ago

Great experience with ER Disaster Team for our water mitigation and mold remediation. Karen, Ian, Caleb, and Sam were all professional, responsive, and easy to work with throughout the process. Excellent customer service and quality work. Highly recommend! 

Jeff Horwitz 

on Google

4 years ago

I had a pipe burst and called my insurance company. Lockwood enterprises showed up the same day to assess damage. The next day with a full crew. Not only did they move all my contents out of the house but boxed and marked where the box came from ( what room) and what was in boxes. Then they started to demo. They had over 30 fans and at least 7 dehumidifiers going until moisture level was low enough to remove fans. Everyone I met from Lockwood was professional and I believe cared about my needs. They showed up at appropriate ... read more

Jo Gamma 

on Google

4 years ago

I had posted an earlier review that explained the year long problems I'd had with Matt, trying to get a new door ordered and installed by Lockwood. My review was true and less than favorable. My biggest beef was a total lack of communication and follow through, and I stand by that. This company can and should do much better in that area. With that said, I have to admit, my complaint did not fall on deaf ears. I was contacted by Joel, a couple days after posting my review. An appointment was made for today and I'm happy to re... read more