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L'OCCITANE EN PROVENCE
- Beauty
- Livermore, CA
About this business
Location details
2774 Livermore Outlets Dr, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
L’Occitane has permitted conduct by its employees that I reasonably believe constitutes racial discrimination against a customer. The company did not meaningfully address my good-faith complaint and instead chose to block me on social media rather than engage in resolution. The documented timeline of events and correspondence is available through the Better Business Bureau complaint record. December 24, 2024, at 3pm. waitress was preventing customer from browsing, she was just standing in front of a display shelf, no matter ... read more
Terrible customer service from the older asian lady who was working there on Oct 25, 2025 in the afternoon. I would ask her questions about the product and would give a non related snarky response. Maam you work at a lotion store in a strip outlet mall, relax. Would give 5 stars to the cashier who ran after me bc i left my paperbag. But to that asian lady, dont work there if you dont like your job and give it to someone who needs a job right now. 👎🏻
I went to buy something for friends wedding gift. I like the sample box, so I bought two box of same with sample and sent to friend. my friend made video for open box but when I saw that video I really sorry for my friend. there was not actual size of product but traveling size. it was different with sample. it was fraud. if you guys buy something then always open and check. I am not going to buy here anymore.
Staff were really helpful with our gift selection and questions. Thanks!
Terrible customer service!
Frequently asked questions about L'OCCITANE EN PROVENCE
How is L'OCCITANE EN PROVENCE rated?
L'OCCITANE EN PROVENCE has a 3.9 star rating with 71 reviews.
When is L'OCCITANE EN PROVENCE open?
L'OCCITANE EN PROVENCE is open now. It will close at 7:00 p.m.
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