L'OCCITANE EN PROVENCE's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

L'OCCITANE EN PROVENCE

3.7

About this business

Location details

160 N Gulph Rd, King of Prussia, PA, 19406, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.747 reviews
Select a rating
natalie tiono's profile image
natalie tiono 
a month ago

I visited the L’Occitane King of Prussia store today with my-son, and the experience was very disappointing and so rude. My son lightly just touched the product and the staff lady with glasess spoke to him in a very rude, serious tone, saying it was “you not supposed to be touched if you not buy” Excuse me what the hell who do you think you are saying like this to the customer so rude!!!! Don’t think anyone can’t buy the product just judging the people by the cover!! I will never buy anything with the rude staff like that!!! 

Chester T's profile image
Chester T 
a month ago

Just coming here with my brother. When we visiting the store my brother just lookin around and touch some of the product with a very gentle not even open or broke the product that they have but , the lady that working there really rude and tell my brother that he can’t touch the product if he not gonna buy it. I mean this is not even a luxury brand and we could buy all of the things in this store. We really dont appreciate that kind of attitude and our experience here was really disappointing . I hope that lady could learn h... read more

Brianna Gentile's profile image
Brianna Gentile 
a month ago

I stopped in to find a birthday gift for my mom and had the absolute pleasure of meeting Annie — she was truly wonderful. She was incredibly knowledgeable about the products and offered thoughtful, personalized recommendations. I especially appreciated how she took the time to explain the best way to use everything — I had no idea something as simple as warming the hand cream between your palms before applying could make such a difference! Annie was warm, attentive, and genuinely detail-oriented. She carefully arranged and r... read more

Ann R's profile image
Ann R 
3 months ago

I visited the L’Occitane King of Prussia store today with my 7-year-old son, and the experience was very disappointing. My son lightly touched a flower display, and the staff lady spoke to him in a very rude, serious tone, saying it was “not supposed to be touched.” A simple, polite reminder would have been enough. She was not welcoming at all and didn’t even smile. What made it worse was that her attitude changed only after she saw that I was purchasing over $300 worth of products as gifts. That kind of behavior is unprofes... read more

R Ant's profile image
R Ant 
6 months ago

I walked into the store, needing some help with some products. This lady who is there did not even approach me and barely helped me when I was trying to sample some lotions and I did not see the try me sticker. She was like no no no no and Like rolling her eyes at me because I did not see the try me stickers since there was nothing and then when she walked away, she was like rolling her eyes. Was going to purchase something now There’s no way I’m coming back. 

Frequently asked questions about L'OCCITANE EN PROVENCE

How is L'OCCITANE EN PROVENCE rated?

L'OCCITANE EN PROVENCE has a 3.7 star rating with 47 reviews. 

When is L'OCCITANE EN PROVENCE open?

L'OCCITANE EN PROVENCE is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com