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LMCU
- Finance
- Traverse City, MI
About this business
Location details
3650 US-31, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
New teller at the US 31 CU was fantastic, cared enough to ask why I was closing my account. Unfortunately I didn’t catch his name. Explained to him why and he immediately got his managers attention. Manger did a fantastic job and collectively changed my opinion of the credit union. Customer service that you don’t always get in today’s world.
Update: I had the pleasure to speak with Carolyn, the branch manager. She was very apologetic about the situation and assumed the branch fault. She assured me this is not their usual level of service. She will personally look onto it and she will make sure we get our registration as fast as possible. I am satisfied with the resolution of this issue. Thank you, Carolyn! Absolutely 0 diligence. We completed a car loan through them with the seller meeting us at the branch on Feb 15. Today Feb 24, we learn that the branch never ... read more
I have been a member of LMCU since the beginning, ever since they were Teachers’ Credit Union. When there was a technical difficulty with my transfer of funds, it was certainly a pleasure to work with Mr. Eddie Duran, who is very knowledgeable with all aspects of LMCU and very professional in his resolving my problem. Nicely done and highly understanding of the situation. Mr. Duran greeted me and gave me some insight: “This isn’t just a job; it is my profession.” I’m glad I am a member of LMCU because of people like Mr. Dura... read more
Ben walked us through the process and benefits of opening a new account for our business with patience and knowledge of personal vs. business transactions and documentation. Staff was helpful and welcoming!
Ben was very helpful getting our new business account set up and was very patient as we explored the various options LMCU offers.
Frequently asked questions about LMCU
How is LMCU rated?
LMCU has a 4.3 star rating with 14 reviews.
When is LMCU open?
LMCU is closed now. It will open tomorrow at 9:00 a.m.
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