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LMCU
- Finance
- Traverse City, MI
About this business
Location details
3650 US-31, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Lily has been awesome! She is extremely knowledgeable, personable and resourceful. I got myself into a bind, and Lily offered different solutions and actually worked with me instead of pressuring me towards one solution. She is also very prompt responding to emails and phone calls. I highly recommend Lily!
The worst financial institution ever, they are total scam artist, my mother had an auto loan thru them and the car became undrivable and is being stored, we changed the insurance to storage instead of full coverage and the credit union sent a nasty letter saying they were going to charge her 2300 dollars for 6 months of full coverage insurance and when we called to explain they told her to take a personal loan for an amount that was almost double what she owed on the car and then they would let her put it under storage insur... read more
I just went through a very hard family tragedy and Spencer Riegler was very patient and caring while helping me with my finances. He went above and beyond in helping me through this hard time. Thank you again!
New teller at the US 31 CU was fantastic, cared enough to ask why I was closing my account. Unfortunately I didn’t catch his name. Explained to him why and he immediately got his managers attention. Manger did a fantastic job and collectively changed my opinion of the credit union. Customer service that you don’t always get in today’s world.
Update: I had the pleasure to speak with Carolyn, the branch manager. She was very apologetic about the situation and assumed the branch fault. She assured me this is not their usual level of service. She will personally look onto it and she will make sure we get our registration as fast as possible. I am satisfied with the resolution of this issue. Thank you, Carolyn! Absolutely 0 diligence. We completed a car loan through them with the seller meeting us at the branch on Feb 15. Today Feb 24, we learn that the branch never ... read more
Frequently asked questions about LMCU
How is LMCU rated?
LMCU has a 4.2 star rating with 17 reviews.
When is LMCU open?
LMCU is closed now. It will open tomorrow at 9:00 a.m.
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