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Live Oak Bank
- Business Services
- Wilmington, NC
About this business
Location details
Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Arrived shortly afternoon to open a new account. I was told I was next in line behind a couple. About 45 minutes later I asked if that guy was the only one that could open an account. It's not the only guy. . . In the huge sprawling campus of Live Oak Bank there is only 1 room to do walk in banking. That does not scream efficiency.
It's a JOKE bank! Wasting my time with them. I decide to open an account with them online 8/3/25 after I saw so many good reviews about their customer service. Long story short, I connect my bank account with them online and transfered money to my new account with them. After waiting for several days I did not see the transfer result so then I called and asked them. According to them at that time, it takes about 3 business days for the new money to get completed transfer to the new account, and 2 business days afterwards. Af... read more
Live Oak will waste your time and complicate your access to your own money every step of the way. They are a spectacularly incompetent bank staffed with entitled employees with poor communication skills. Go elsewhere.
I recently checked out the spot at 1757 Tiburon Dr in Wilmington, NC, and honestly, it didn’t blow me away. The location itself feels a bit tucked away with limited nearby amenities, so if you’re not driving, things can feel pretty inconvenient. The place looks decent enough but lacks that wow factor or any real charm—it’s functional but nothing memorable. Service was okay but a bit slow and not very engaging, which made the visit feel a bit meh overall. The food was average, nothing special or exciting, and prices felt a bi... read more
Met with various higher-ups about obtaining a small business loan, and was met with extreme unprofessionalism, accusations of trespassing (on my own banks property / buildings), and an unwillingness to look up my information / credit worthiness before denying access to capital. With that said, other staff including receptionist, and call-center members were professional and handled my inquiries about how to quickly transfer all of my money back out to competing banks fairly well. After meeting and talking with various employ... read more
Frequently asked questions about Live Oak Bank
How is Live Oak Bank rated?
Live Oak Bank has a 3.5 star rating with 146 reviews.
When is Live Oak Bank open?
Live Oak Bank is closed now. It will open at 9:00 a.m.
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