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Litehouse Pools & Spas of Wooster
- Home Services
- Wooster, OH
About this business
Welcome to Litehouse Pools & Spas of Wooster - Your Qualified Alternative to the Box Store We are your pooal, spa and hot tub specialty store. Rely on us to answer your questions and advise you on products and pool care. We have access to every pool product—whether in stock or by special order. Our team have been providing the Wooster area with top quality pool products and professional services for over two decades. Our number one priority has always been and continues to be you, the customer! Our staff of Certified P... read more
Location details
2375 Back Orrville Rd, Wooster, OH, 44691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
We are extremely disappointed with Litehouse Pool and Spas - Wooster location, the customer service and lack of willingness to work with us is unacceptable. We put the deposit down on our pool in March of 2020 and were given an installation date of late May/early June 2020. We were constantly reaching out to Litehouse on a weekly basis to get more information on when/where/how this was going to be installed. Litehouse continued to push out our installation date each week. When we finally received an installation date at the ... read more
Business response:
We are sorry for your experience during your pool installation. We try to alleviate, stay ahead of, and adjust with any installation issues. Each pool installation and environment is different. We are sorry for any miscommunication. No excuses. We feel that the installation issues were rectified with the discounted and refunded installation fees and agreed upon over dig excavation price on June 30, 2020. Please contact Joe with any other questions or concerns.
Frequently asked questions about Litehouse Pools & Spas of Wooster
How is Litehouse Pools & Spas of Wooster rated?
Litehouse Pools & Spas of Wooster has a 4.4 star rating with 82 reviews.
When is Litehouse Pools & Spas of Wooster open?
Litehouse Pools & Spas of Wooster is open now. It will close at 6:00 p.m.
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