Litchfield Internal Medicine-Prohealth Physicians Mso

MJ 

on Google

2 years ago

Unnecessary tests, and skip the important things. Office staff is overwrought and impatient because of this. They were running 45 minutes behind and only told us after we waited 35. The Dr is pleasant but the overall experience has been terrible. They are still sending bills from a visit 10 months ago and they will not accept co-payment at time of service (because they charge for every possible little thing and submit each charge separately). It's a mess over there and I hope to find an alternate provider for my loved one. 

Ron Hax 

on Google

4 years ago

I am very satisfied with my health care provider and the level of care she provides. The administrative end on the other hand is horrible. When you call, the phone will ring forever and possibly someone will decide to answer. Trying to get an appointment scheduled follows the same trends, with numerous please wait, just hold for a minute, we’ll be right with you, and any number of other road blocks. It is quite apparent that the consolidation of services in the Torrington facility has not been for the patents benefit! 

StoneyGamerXX (StoneyGamerXX) 

on Google

5 years ago

The Dr's and Nurses I've interacted with have been very professional and kind. The receptionist on the other hand. How does this woman still have a job? I haven't caught her name, but she is so nasty to every patient that goes in there, and she doesn't even send out documents/referrals like she's supposed to. My girlfriend was told by her Dr to ask the receptionist for a therapist referral on the way out, and the receptionist told her she didn't have any referral for her. She had to ask someone else at a later date. 

StoneyGamerXX 

on Google

5 years ago

The Dr's and Nurses I've interacted with have been very professional and kind. The receptionist on the other hand. How does this woman still have a job? I haven't caught her name, but she is so nasty to every patient that goes in there, and she doesn't even send out documents/referrals like she's supposed to. My girlfriend was told by her Dr to ask the receptionist for a therapist referral on the way out, and the receptionist told her she didn't have any referral for her. She had to ask someone else at a later date. 

Mike19 

on Google

5 years ago

The Dr's and Nurses I've interacted with have been very professional and kind. The receptionist on the other hand. How does this woman still have a job? I haven't caught her name, but she is so nasty to every patient that goes in there, and she doesn't even send out documents/referrals like she's supposed to. My girlfriend was told by her Dr to ask the receptionist for a therapist referral on the way out, and the receptionist told her she didn't have any referral for her. She had to ask someone else at a later date.