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Lincare
- Medical Supplies
- Prattville, AL
About this business
Location details
880 Gillespie St, Prattville, AL, 36067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unrelieble I have had a refresher o2 machine through Lincare for several years. They do not keep up with their patient's. I have had to call to schedule maintenance on my machine several time which take months to get them out there. I have discontued there service now for 3 months now and I still have the machine. I have called them and home office. I have started to be charged for it again now. Called home office again. If they don't pick it up soon I will claim it as mine.
Missing order Every year a mistake is made on ordering my supplies. Last year the wrong mask was ordered. This year only part of my supplies were shipped. I called a couple of weeks ago and was told they would be ordered. Followed up with them today and learned that they still were not ordered. The rep told me that she will order them today and they will be here in 5-7 days. I'm hoping that the third time is the charm.
Lincare CPAP service. I have a ResMed AirSense10 autoset CPAP provided me from Lincare via Medicare.Unit has an auto/ramp feature topping out at the prescribed maximum pressure of 7. The setting is not adjustable leading to high discomfort at final pressure. A request to the Lincare healthcare specialist for an adjustable unit took many phone calls for a response. Finally I was told that I needed a new prescription. I submitted a new prescription and spoke with the healthcare specialist. There has been no cooperation from he... read more
Bad management, bad patient / customer service. Just bad, bad, bad! I became a CPAP customer of Lincare in late December, 2014. My initial contact with Lincare for mask fitting / machine set up was excellent. The one and only RT that Lincare had in their Grand Rapids, Michigan office resigned (out of frustration with management) about 10 days later. When I had questions about machine settings, mask fit, compliance, etc. after she left Lincare, I made multiple phone calls to try to get help. It usually took at least two calls... read more
Frequently asked questions about Lincare
How is Lincare rated?
Lincare has a 1.9 star rating with 32 reviews.
When is Lincare open?
Lincare is closed now. It will open on Monday at 9:00 a.m.
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