Lilydale GWM

Rob Law (Whole of the Moon) 

on Google

a month ago

Tried twice to book a service online for my H6, got no reply on any of the bookings, went to Knox and recieved fantastic assistance from freindly staff. 

Tegan Palin 

on Google

2 months ago

I recently purchased a brand new car from Brody and couldn’t be happier with the experience. From the moment I arrived, he was friendly, transparent, and extremely helpful. He took the time to walk me through all the features and made sure I felt confident and comfortable with my new car. The process was smooth and stress-free, and I would happily return for future purchases. 

Kim Fernandes-kemp 

on Google

2 months ago

Very happy with dealing with Lilydale GWM. Special mention to the representative Harry who went above and beyond with his service. 

Emrullah kodal 

on Google

2 months ago

I contacted the dealer yesterday to arrange to see a demo car and was told I could come in. I drove over an hour from Glenroyd today, only to be told the car had been given to someone else this morning and that I wouldn’t be able to see it for at least a week. My entire day was wasted. No solution was offered, no real apology other than a simple “sorry,” and I was also told they wouldn’t be flexible at all on the price. Very disappointing experience, both in terms of customer service and communication. I felt completely let ... read more

Avi Jain 

on Google

3 months ago

Absolutely fed up with GWM. The car is 10 months old and already breaking down — I’ve had to call roadside assistance 3 times in 3 days. WHAT A complete JOKE. The dealerships are some of the worst I’ve ever dealt with — zero accountability, no urgency, and useless customer service. They are hanging UP ON ME. Once they sell you the car, they couldn’t care less. Worst car, worst service, worst dealerships. I seriously regret buying from GWM. Save yourself the stress and stay far away.