Lighthouse Medical Practice

Danielle “Tamsin Crabtree” Harris 

on Google

4 weeks ago

Ian Gow Memorial Health Centre - Rang on Bank Holiday Monday for an emergency dental appointment after Briggton services said nothing for 48 hours (after 111 said theyd eeferred me for something within 6 hours) relating to an ongoing persistent issue that my own dentists have been failing to resolve for a number of years. All the staff were friendly and courteous and tge lady on the phone actually listened and understood my issue when I called - offering me an appointment within 2 hours of my call. The dental staff themselve... read more

Paul Godfrey 

on Google

3 months ago

Why is it that I call at 0800 and I am 30th in the queue 17 minutes later I am still 30th my partner calls at 08:17 and was told she was 27th in the queue. Then she was put through to the receptionist who after 5 mins of asking what was wrong and asking if I mind been examined by text message how can this be safe practice. After saying no to this I was told that I will receive a phone call today I asked for a face to face the receptionist then told me she does not give appointments out and someone will call . But if i feel t... read more

Jim matthews 

on Google

3 months ago

I'm not a regular at Ian Gow Surgery but when I have a pain that brings tears to the eyes I rang to ask to talk to the doc was asked what my problem was I said well I will talk to my doc about it she said no that she needed to know mmm no you don't I'm in bad pain and need the doc she said so its not that urgent ? shes no a medical expert I then get a text to say the doc will call me on a date that is 2 weeks away . I feel she did this cos I did not want to discuss my problem with her OUT OF ORDER