This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Lighthouse 360
- Technology
- Sugar Hill, GA
About this business
Location details
4955 Alton Tucker Blvd NE #300, Sugar Hill, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I thought switching to this company would be a smart decision, instead it has been one of the worst. I signed up with them in early March and it has taken until a week ago to get the text messaging working and that took many calls with multiple supervisor. The customer service is absolutely atrocious, never receive calls back like promised, fixing billing issues takes months. I can not wait to switch to a new company with reliable service and respectable customer service. Of all the systems I’ve used this is hands down the w... read more
Poor customer service. Poor quality of service. Frequently have problems and it is difficult to get anyone to help. We are currently having issues since March 29th and have reached out 3 times. No one has responded. Our relationship with LH will be ending soon but I would not recommend this company
Horrible. Terminated our contract with them and they still continued to send messages to our patients. Horrible support that is not domestic. Service does not work as expected and they change things without notification. Just go with something else and avoid the headache.
Be Careful. I've been their customer since 2013. They have given me a promotional rate for me to pay them for two years upfront for two offices. After staying with them for two years the contract was renewed again with the same rate. Another year passed by and their patient communication system doesn't allow us to send photos or pdf. We decided to cancel their services and get a refund. They calculated the normal rate instead of what I have paid for the additional year and refunded only 10% of what I was supposed to get back... read more
Website never works- patients always get reminder messages for things they don't need. Don't get me started on customer service. I call them and no one has answers to why patients are getting these reminders or why website doesn't work. Don't waste your money.
Frequently asked questions about Lighthouse 360
How is Lighthouse 360 rated?
Lighthouse 360 has a 1.5 star rating with 18 reviews.
When is Lighthouse 360 open?
Lighthouse 360 is closed now. It will open on Monday at 9:00 a.m.
Browse nearby in Sugar Hill, GA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com