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Lifeway Mobility Chicago, formerly EHLS, is Chicagoland's #1 source for stair lifts, wheelchair ramps & lifts, home elevators, bathroom modifications, and other home mobility solutions. We're locally operated and have been proudly serving the city and suburbs of Chicago for more than 30 years! Visit our fully operational accessibility showroom in Arlington Heights, IL to test ride a stair lift, home elevator, & wheelchair lift. Our showroom is open from 9am-4pm, by appointment - please call ahead! We offer free in-home and/o... read more
210 W Campus Dr Suite B, Ste b, Arlington Heights, IL, 60004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I want to comment on how happy we are with the installation of our stair lift. Marcus and Mike were truly professionals. I would recommend this company to anyone who needs a safe way to get up a set of stairs.
Business response:
Thank you so much for the 5* review and positive feedback. We appreciate the recommendation and will also pass along your compliments to our two installers.
I have had a horrible experience with this company. Everything from the consultation seemed promising. I met with owner, and he was very knowledgeable. I needed 3 things done: 1) house access (ramp, door widening, and automatic door) 2) barrier free shower 3) basement access via an exterior lift. After we discussed the options and I decided what I wanted. Signed a contract in the 1st week of Oct, 2018. Within 1 week my ramp and door were installed to my satisfaction. After that, things took a turn for the worst. They would n... read more
Business response:
We are very sorry for the problems that you have experienced. We agree that it hasn’t gone well and doesn’t reflect the normal quality of our projects. Our goal is to find a permanent solution for your lift – to make it reliable. Our elevator technician was there this week and replaced a part. We are meeting with him and the manufacturer to determine what the long-term solution may be. We will be in contact with you today to put together a plan that is agreeable to you.
Several years ago, we worked with EHLS to have a ceiling lift installed in my son's bedroom and to modify the bath to accommodate the lift. The subcontractor they utilized did a great job and we were very pleased with the work. On the not so good side: - the original sling they purchased on our behalf was inappropriate for my son's physical condition. I wish we had the ability at the time to consult with an OT or someone truly knowledgeable about slings to find the right model - As our son grew, more recently, I went back to... read more
Business response:
Thanks for your feedback and I am happy that we had time to talk and confirm the issues were resolved. Please feel free to reach out to me with any additional questions you may have.
I’m a 63 year old man who is afflicted with multiple sclerosis and end stage renal disease, and have been for the better part of 18 years. My mobility was deteriorating to the point that my caregivers were having an immensely difficult time getting me in and out of my 32 in. X 32 in. single stall shower. We reached out to the Caregiver Homes of Northwest Indiana for state assistance. We requested bids to have our tiny bathroom modified and the only company that followed through on the entire process was EHLS (Extended Home L... read more
Business response:
Artemis, thank so much for taking the time to submit such a positive review to the BBB. It was a pleasure to be able to assist you with your accessibility needs. Our team members enjoyed working with you and are thrilled to hear how happy you are with your accessible shower. If you need any assistance in the future, please don't hesitate to contact us. Thanks again for sharing your experience!
We purchased a scalamobile for my husband to take him up and down curved stairs. EHLS responded to our request immediately, assessed our needs and spent a great deal of time training me, our son and a caregiver to use the product properly. If we had any questions they were answered immediately. The product has allowed us to care for my husband in our home, giving us mobility throughout the house, including the basement where he has a hobby room. We highly recommend EHLS.
Business response:
We were so happy to be able to help you and your son. We know how important it is to be able to do the things that you care about - including working on your hobbies! Thank you for sharing your experience. Elizabeth
Extended Home Living Services installed the Bruno chair lift in our home 2 weeks ago. The company has been exemplary in their service. The salesman who came to the home, the sales showroom that was very helpful in demonstrating the product, and the installers were very professional and thorough. Our lift was installed on time as promised, My disabled husband appreciates the safety and ease of using the stairway once again. We would highly recommend the services of EHLS.
Business response:
It was a pleasure to assist you and your husband with his accessibility needs! Please let us know if there is anything else that we can do to help in your home. And thank you for taking the time to write about your experience. I will pass along your kind words to our staff! Thank you, Elizabeth
Lifeway Mobility Chicago, formerly EHLS has a 4.7 star rating with 360 reviews.
Lifeway Mobility Chicago, formerly EHLS is open now. It will close at 5:00 p.m.
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