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Lifetouch
- Photography Stores & Services
- Farmington Hills, MI
About this business
Location details
23939 Research Dr, Farmington Hills, MI, 48335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2025 Review: Horrible Customer Service. Forming a petition to have my son's school drop Lifetouch for their photo needs. Three years in a row that Lifetouch has done terrible job capturing my son's smile and happiness. They are a disgrace. Even looking into hiring a lawyer as it seems their photographers discriminate against children on the spectrum and dont show the same compassion as they do for normal students. I've had school staff report that the photographers at Lifetouch simply hurry children along that require them, ... read more
My 12 year old daughter just had her 7th grade photo taken by Lifetouch through her school. My daughter said the photographer was very nice, and took the time to ask her if she wanted her hair on her shoulders or behind her back. Allowing my daughter a minute to get adjusted and the friendliness of the photographer lead to a very beautiful photo. Very happy with the experience.
My daughter had her pictures taken at her elementary School with lifetouch. We waited over 4 months for her photos. Then all her classmates started getting their pictures, but my daughter did not. I called lifetouch and they said they did not have a photo for her??? Wth why not? She took the photo and never received it. They refunded me the money, but that's not what I wanted. I wanted her photo from 4th grade. You can't get that back . SMH so disappointing to say the least.
Why did you write your logo on the school photos I ordered? This was not in the proof I reviewed, nor do I recall seeing a disclosure about it (not that i would be looking for it). It's tacky. I hope schools read this review and go elsewhere for school photos.
Website is junky. It's not showing all my previous orders. When I ordered a yearbook, a pop-up appeared that said this order already placed under this email. Press here for that email order confirmation. So I click it. But no email comes. So I go to my account. It's not there under my orders. So I look back in February I already ordered a yearbook. So why are they hounding me to order another? So I did forgetting I already ordered. Now I can't get someone to refund my order
Frequently asked questions about Lifetouch
How is Lifetouch rated?
Lifetouch has a 2 star rating with 86 reviews.
When is Lifetouch open?
Lifetouch is closed now. It will open at 9:00 a.m.
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