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Lifetouch
- Photography Stores & Services
- Farmington Hills, MI
About this business
Location details
23939 Research Dr, Farmington Hills, MI, 48335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter had her pictures taken at her elementary School with lifetouch. We waited over 4 months for her photos. Then all her classmates started getting their pictures, but my daughter did not. I called lifetouch and they said they did not have a photo for her??? Wth why not? She took the photo and never received it. They refunded me the money, but that's not what I wanted. I wanted her photo from 4th grade. You can't get that back . SMH so disappointing to say the least.
Why did you write your logo on the school photos I ordered? This was not in the proof I reviewed, nor do I recall seeing a disclosure about it (not that i would be looking for it). It's tacky. I hope schools read this review and go elsewhere for school photos.
Website is junky. It's not showing all my previous orders. When I ordered a yearbook, a pop-up appeared that said this order already placed under this email. Press here for that email order confirmation. So I click it. But no email comes. So I go to my account. It's not there under my orders. So I look back in February I already ordered a yearbook. So why are they hounding me to order another? So I did forgetting I already ordered. Now I can't get someone to refund my order
I can take better pictures with my phone. My daughter likes to participate in picture day but it has been four consecutive years of disappointment. I'm not wasting money on pictures from Lifetouch anymore. I'll just take her to have professional pictures done instead.
Frequently asked questions about Lifetouch
How is Lifetouch rated?
Lifetouch has a 2 star rating with 84 reviews.
When is Lifetouch open?
Lifetouch is closed now. It will open at 9:00 a.m.
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