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Life Time
- Recreation
- Johns Creek, GA
About this business
Location details
11555 Johns Creek Pkwy, Johns Creek, GA, 30097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to Midnight | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 11:00 p.m. |
I canceled my membership on 7/25/2025 because of repeated negative experiences—mainly due to a staff member named Addison in the child center. Every time I came to pick up my daughter, she intentionally ignored me, even though she clearly recognized me. The last straw was when she asked me to show an “American ID” despite the fact that I provided photo of a valid Chinese passport. She knew who I was and that I was there for my child—yet still singled me out in a way that was unprofessional and discriminatory. As if that wasn... read more
Excellent gym, and great staff. The instructors like Mike and Savon are among the best I've seen. Ultrafit is an amazing class. The recent refurb with the work area waa a welcome boost. The cold plunge is the final touch. Removing one star because I would prefer a more modern feel to the interior and the showers can get a bit dirty at peak times.
This gym is always clean
Before I even get into my actual complaint, let me save Life Time the trouble of responding. I already know what they’ll say: ‘We’re truly sorry to hear about your experience. We understand how frustrating this must have been. We strive to provide accurate communication and quality service, and it seems we fell short this time. We’ll take your feedback into account as we strive to improve. Thank you for bringing this to our attention.’ There you go — copy, paste, corporate empathy. Now that we’ve gotten the canned response o... read more
Had the pleasure of coming to this gym and meeting the “owner” of Lifetime. While obvious sarcasm, the utter unprofessionalism and mismatched policies between gyms leads to continued confusion for members and guests. We came here with guests passes and were provided with perhaps the absolute worst customer service I’ve ever experienced. Not all members will know about policy changes and arguing with potential members about said changes rather than solving the problem at hand will only continue to turn customers away. What’s ... read more
Frequently asked questions about Life Time
How is Life Time rated?
Life Time has a 3.5 star rating with 595 reviews.
When is Life Time open?
Life Time is open now. It will close tomorrow at 12:00 a.m.
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