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Liberty Travel
- Travel Services
- Pottstown, PA
About this business
Location details
325 Upland Square Dr, Pottstown, PA, 19464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Once again Beth Ann comes through for me. I tell her my ideas for a vacation and together we craft the trip. Could not have done it without her.
I was told several times over and over a certain vacation room I wanted was a certain price. After waiting all day long for the quote I was told that there was miscommunication and the agent changed the price and added 400 dollars. There was no miscommunication on my part because i wrote all the details in an email over and over again. Very bad customer service and no apology. Such a shame. I went with another liberty travel agent at a different location.
The first trip was good. It took a while to get the information and from initial contact to final commitment took a while but it was fine. The second trip planning was bad. I had several agents and it took an act of god to get information. Third time, I give up. I don't know if it's normal to wait 3 weeks to start receiving information like flights to pick and hotels to stay at, but it seems excessive to me. :-(
Very nice atmosphere excellent service for what I needed.
Frequently asked questions about Liberty Travel
How is Liberty Travel rated?
Liberty Travel has a 3.4 star rating with 7 reviews.
When is Liberty Travel open?
Liberty Travel is closed now. It will open at 9:00 a.m.
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