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Liberty Mutual Insurance

3.7

About this business

Licensed in Auto, Home, and Life in MA 

Location details

405 Cochituate Rd #202, Ste 202, Framingham, MA, 01701, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.773 reviews
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Patrick B's profile image
Patrick B 
on Google
4 months ago

As a new client I got great service. Very quick to respond however that faded as the year went on. I sold a vehicle and it took 4 months and 5 requests to remove the car from my policy causing me to pay months of unnecessary insurance. I had my homeowners insurance carrier send a cancelation notice and I asked for assistance. Ignored again. I would stay far away from this company. Multiple 1 star reviews in the last few months, the management team needs to step up and figure out a solution.... 

Jake Newcomb's profile image
Jake Newcomb 
on Google
4 months ago

horrible customer service. 

Kaylie Valois's profile image
Kaylie Valois 
on Google
4 months ago

horrible customer service 

Justine Trautwein's profile image
Justine Trautwein 
on Google
6 months ago

Never called me back. I waited on hold for 20 minutes and decided to leave a voicemail on 3/5 @11:50ish AM. If I were a new customer I bet they’d call me right back. 

Mindo Fernandes's profile image
Mindo Fernandes 
on Google
7 months ago

Jeffrey was so wonderful. Full of business knowledge, very personable and great communicator. Jeffrey responds very quickly and is very attentive to details. Satisfaction guaranteed. We couldnt have asked for any better or any more... Thank you Jeffrey. Oh, and i have to mention, he saved us a bunch of money. Definitely recommended 

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Frequently asked questions about Liberty Mutual Insurance

How is Liberty Mutual Insurance rated?

Liberty Mutual Insurance has a 3.7 star rating with 73 reviews. 

When is Liberty Mutual Insurance open?

Liberty Mutual Insurance is open now. It will close at 5:00 p.m.  

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