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11625 Rainwater Dr, Alpharetta, GA, 30009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
My 2018 Lexus LS500 has been at the dealership for 2 weeks waiting on an amplifier and is not expected until “Some time in December.” It is unclear why. So potentially, the vehicle could be in the shop for 2 months?! The vehicle has 40k miles on it! Doesn’t say much for the Lexus Brand. Big disappointment! Tanya Wathey Update; The vehicle was in the shop for 3 1/2 months! Unacceptible!!!
Carter Norman 2 minutes ago New Greetings Augusta Georgia, I just got a call from Jim Hudson Lexus from Mickey. Mickey said if I don't take down my previous post that he will not work my car. My car is a Lexus with a "chewed Through" Gas Line(gas leaking every where) Mickey stated that I need to pick up my car because he will not be working on it. His feelings came before professionalism. This a serious safety issue and not just a normal repair. Mickey is completely aware of the Fire hazard and risk this will cause to the co... read more
Beware… I wish I would have read the reviews on Lexus before purchasing mine. I called to report having sticky melting dashboard. I’ve never heard of a dashboard deteriorating and turning into a sticky putty/ clay like substance. To make things worse.. everyone from the dealership to corporate was aware of the issue but did NOT notify the customer and placed a deadline on providing assistance. Lexus does not want to assist me with this issue knowing this is a valid issue! I have two Lexus in my household and at this point I’... read more
My 2018 Lexus LS500 has been at the dealership for 2 weeks waiting on an amplifier and is not expected until “Some time in December.” It is unclear why. So potentially, the vehicle could be in the shop for 2 months?! The vehicle has 40k miles on it! Doesn’t say much for the Lexus Brand. Big disappointment! Tanya Wathey
Lexus Southern Area Office has a 2.8 star rating with 16 reviews.
Lexus Southern Area Office is closed now. It will open at 8:30 a.m.
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