Lexus of Smithtown Service & Parts

Jennifer Saidens 

on Google

3 weeks ago

I have always had a wonderful experience with Lexus Smithtown Service Dept. Robert Romano is always a pleasure to work with. He gets my car in quickly, keeps me updated and answers all my questions. He is kind, knowledgeable and overall a pleasure to work with. Everyone at the service dept is terrific!I highly recommend them. 

B S 

on Google

a year ago

Horrible experience and service. Dropped off the car for service on June 21st and never got a call back from dealer that my car was ready for days until I called them. They claim someone called me but my phone records don't indicate anything. The sunroof was open and when pulling the shade there was a nice surprise of water flowing into my vehicle. Dan the service manager was to call me and til this date, have never heard back. 

Anonymous 

on Google

a year ago

Horrible experience and service. Dropped off the car for service on June 21st and never got a call back from dealer that my car was ready for days until I called them. They claim someone called me but my phone records don't indicate anything. The sunroof was open and when pulling the shade there was a nice surprise of water flowing into my vehicle. Dan the service manager was to call me and til this date, have never heard back.