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Lexus of Smithtown Service & Parts

3.5

About this business

Location details

700 Middle Country Rd, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.513 reviews
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Jennifer Saidens's profile image
Jennifer Saidens 
on Google
3 weeks ago

I have always had a wonderful experience with Lexus Smithtown Service Dept. Robert Romano is always a pleasure to work with. He gets my car in quickly, keeps me updated and answers all my questions. He is kind, knowledgeable and overall a pleasure to work with. Everyone at the service dept is terrific!I highly recommend them. 

B S's profile image
B S 
on Google
a year ago

Horrible experience and service. Dropped off the car for service on June 21st and never got a call back from dealer that my car was ready for days until I called them. They claim someone called me but my phone records don't indicate anything. The sunroof was open and when pulling the shade there was a nice surprise of water flowing into my vehicle. Dan the service manager was to call me and til this date, have never heard back. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Horrible experience and service. Dropped off the car for service on June 21st and never got a call back from dealer that my car was ready for days until I called them. They claim someone called me but my phone records don't indicate anything. The sunroof was open and when pulling the shade there was a nice surprise of water flowing into my vehicle. Dan the service manager was to call me and til this date, have never heard back. 

Susan Pesce's profile image
Susan Pesce 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
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Frequently asked questions about Lexus of Smithtown Service & Parts

How is Lexus of Smithtown Service & Parts rated?

Lexus of Smithtown Service & Parts has a 3.5 star rating with 13 reviews. 

When is Lexus of Smithtown Service & Parts open?

Lexus of Smithtown Service & Parts is open now. It will close at 4:00 p.m.  

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