Lexus of Maplewood Service Department

Grant Fricano 

on Google

2 months ago

They actually sent me a link to review them after this experience so I guess I should oblige. Much like other people report - this service center is untrustworthy. Paul Vang was my service associate for the record. I brought my car in for a simple alignment. Immediately he starts pitching major issues it "might" be. An alignment would be like 100-200 bucks but I get a message with $2,000 worth of repairs they recommend. I started asking questions why these routine repairs weren't done before i bought the car approximately 1k... read more

Mike Weigel 

on Google

3 months ago

This car dealer cannot be trusted. Trust is big in my book. The repair shop creates a Problem that not exist with a brand new car. Then of course, will repair the problem that does not existent and charge you to repair it. In fact overcharges you for the repair. It is shocking to see this from a Lexus dealer. It’s so sad To see this kind of service from a Lexus dealer. 

Brett Dallmann 

on Google

11 months ago

I am writing to express my disappointment with the recent service I received at your dealership. As a loyal Lexus owner since 1995, I expected a much higher level of service than what I experienced during my recent visit. I brought my vehicle in for a routine oil change, which cost $105.00. However, I was extremely disappointed to find that my fluids were not topped off as part of this service. Additionally, I was presented with a list of unnecessary services that my vehicle allegedly required, which left me feeling that the... read more