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Lexus of Edison Service Center
- Automotive
- Edison, NJ
About this business
Location details
711 US-1, Edison, NJ, 08817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
JD was extremely helpful and really went above and beyond to help me.
I’ve been a loyal Lexus customer for about 5 years, but my recent service experience was extremely disappointing. I brought my car in for recurring condenser issues, recalls, and an appraisal (to possibly trade in for a new car). Communication was poor. I had to ask if my original concerns were even addressed, and no update was given on the appraisal. I was told I had 24 hours to return the loaner or be charged $150/day, which felt more like a threat than customer service. I rushed to return the car, which made me late for w... read more
Great experience - best dealership!
I would be remiss if I didn’t take a moment to acknowledge a truly optimum customer experience. Working in an industry that prioritizes customer delight and retention, I tend to have a very high bar for service—and Mr. Dale Johnson exceeded it. Dale is the epitome of excellence. I purchased my RX350 from him in 2023, and his commitment to the relationship didn’t end the moment I "signed on the dotted line." His consistent follow-up since then should be the gold standard for all Sales Executives. Dale is the primary reason I ... read more
Frequently asked questions about Lexus of Edison Service Center
How is Lexus of Edison Service Center rated?
Lexus of Edison Service Center has a 4.7 star rating with 400 reviews.
When is Lexus of Edison Service Center open?
Lexus of Edison Service Center is open now. It will close at 5:00 p.m.
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