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Leslie's Swimming Pool Supplies
- Pool & Hot Tub Service
- Albuquerque, NM
About this business
Location details
3707 Ellison Dr NW, Ste G, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst customer service ever. They do not greet you or ask if they can help you. You are left standing there wondering why you even walked in this place at all. As a first time pool owner, I really needed the help but didn't get it from here. Went to a different pool place and was treated very well and got step by step instructions on what to do. Will never return to Leslie's. You lost a potentially long term customer that would be spending in the thousands. Your loss, not mine.
My boyfriend called about advice for an above ground pool we bought, we didn’t know a pool supply store didn’t sell anything for above ground pools. George or whatever his name was answered the phone, and very rudely and condescending his response was “I’m gonna answer your second question and stop you right there, we don’t sell anything for above ground pools and we never have, so I do not have any advice for you for this pool.” I work in customer service and would never even think to talk to someone like that. My boyfriend... read more
Called the store to inquire about some of their items, George answered and immediately advised me he was busy and told me he was going to place me on hold, nothing else. I can understand being busy, but George had a rude tone and I was on hold for a bit so I had to hang up and try again at a later time. I had previously read and heard that Customer Service at the store is not great, but I gave the store the benefit of the doubt, and called back. The same person answered and same thing happened, he sounded rude and annoyed. N... read more
George, the general manager, was very rude and unhelpful. We purchased equipment from this store about a year ago, and now one of the parts is no longer working. The equipment is a Jacuzzi brand product that we just found out they no longer carry. When we asked for assistance, George simply told me to go online and search for the part myself. He offered no alternatives, recommendations, manufacturer contact information, or any other assistance. I understand that stores don’t always stock parts for products they no longer car... read more
Frequently asked questions about Leslie's Swimming Pool Supplies
How is Leslie's Swimming Pool Supplies rated?
Leslie's Swimming Pool Supplies has a 3.6 star rating with 120 reviews.
When is Leslie's Swimming Pool Supplies open?
Leslie's Swimming Pool Supplies is closed now. It will open on Monday at 9:00 a.m.
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