This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Leon Cycle Canada - Vancouver
- Automotive
- Vancouver, BC
About this business
Since 2014, Leon Cycle and our NCM ebikes have swept the e-bike community by storm, from Germany, the UK, Australia, and now across the pond. As we are direct to consumer, we can ensure quality as well as affordability. We believe life is better on two wheels and we want to bring you a great riding experience that will undoubtedly set us aside from the competition. Come visit our Vancouver showroom and demo one of our bikes.
Location details
302 W 2nd Ave, Vancouver, BC, V5Y 1C8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have taken my bike in and contacted all of the local dealers in Vancouver and have found to my dismay that none of them are set up to test or repair my specific model of the ncm bike. (This is the Moscow M3). My battery is no longer accepting a charge and I have an extremely expensive bike that is not working. This has been extremely frustrating experience and I feel reflects poorly on the company as they have disappeared from my city and left me high and dry in regards to my warranty. I am currently in contact with the co... read more
Been waiting for a year for a single battery warranty. My e bike hasn't been touched since then.
Pathetic Customer Support! Honestly, I have experienced the worst ever 👉🏻“Customer Support” from Leon Cycle Canada. They might be good at selling their ebikes, but as per my personal experience, they have the worst/below par Customer Support. By default, I have to leave a ⭐️; actually, they don’t deserve a single one in my case. 💡(Will mention the details and add the photos 🔜).
Purchased a C7 online, in March 2022, quick delivery easy assembly. I took it to a local bike store to have the gears set up correctly and I'd noticed a clicking from the front brakes. I asked the local shop and they said the brake rotor was out of line. I put up with the clicking for a while then it started to spoil the enjoyment of a ride. I have tried to contact Leon's several times through their 'Contact us' form on their website, also called and left voicemail in service. 3 out of 5 for the bike 0 out of 5 for customer ... read more
Good service and explanations
Frequently asked questions about Leon Cycle Canada - Vancouver
How is Leon Cycle Canada - Vancouver rated?
Leon Cycle Canada - Vancouver has a 4.1 star rating with 71 reviews.
When is Leon Cycle Canada - Vancouver open?
Leon Cycle Canada - Vancouver is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com