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19535 Biscayne Blvd, Aventura, FL, 33180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We had another great experience at LensCrafters, thanks to Jean! He picked out several frames for my son, and honestly, my son liked all of them—which says a lot. Jean is always patient, knowledgeable, and has a great eye for what looks good. We come back yearly, and he has helped us before every time. It’s wonderful to have such consistent, excellent service. Thank you, Jean, for always making the experience easy and enjoyable!
I really don’t think there is a better, knowledgeable, courteous, competent and professional representative than Fatima. From beginning to end it was a total pleasure for me to interact with her. I truly sensed that she takes her job as a “calling”. Her overwhelming desire to please and inform the best alternatives were truly amazing. Again I’m truly pleased and extremely happy I chose to come to Lens Crafters in Aventura, will never regret it. I just can’t recommend Fatima enough. KUDOS! to her!
De más está decir que la atención de Fatima fue y ha sido excelente, su paciencia, profesionalismo y calidad de servicio, la atención y conocimiento para ayudarme a escoger la montura, que es una parte algo difícil cuando vamos a comprar anteojos, luego su paciencia y conocimiento para conseguir la aprobación del seguro y al final la satisfacción de mi persona en sentirme realizada con la compra de mis hermosos anteojos que son el reflejo de mi persona. Gracias LensCrafters por tener a una persona del calibre de Fatima, la r... read more
The customer service from the store representative and current manager is terrible; along with the communication as well. My order was sent back because it was defective and non of the representatives from the store bothered to inform me that the lenses were sent back which would cause a delay in me receiving my order. It was only when I called the store to get an update on why the order was taking so long did the person tell me about the order being defective and the lenses needed to be sent back to the lab. I asked the gen... read more
Fatima & Vanessa were so nice, very attentive and a true pleasure
LensCrafters Optique at Macy's has a 4.8 star rating with 290 reviews.
LensCrafters Optique at Macy's is open now. It will close at 10:00 p.m.
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