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LensCrafters Optique at Macy's

4.8

About this business

Location details

19535 Biscayne Blvd, Aventura, FL, 33180, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.8290 reviews
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Jacqueline Blumstein's profile image
Jacqueline Blumstein 
2 months ago

We had another great experience at LensCrafters, thanks to Jean! He picked out several frames for my son, and honestly, my son liked all of them—which says a lot. Jean is always patient, knowledgeable, and has a great eye for what looks good. We come back yearly, and he has helped us before every time. It’s wonderful to have such consistent, excellent service. Thank you, Jean, for always making the experience easy and enjoyable! 

Edgar Chacon's profile image
Edgar Chacon 
2 months ago

I really don’t think there is a better, knowledgeable, courteous, competent and professional representative than Fatima. From beginning to end it was a total pleasure for me to interact with her. I truly sensed that she takes her job as a “calling”. Her overwhelming desire to please and inform the best alternatives were truly amazing. Again I’m truly pleased and extremely happy I chose to come to Lens Crafters in Aventura, will never regret it. I just can’t recommend Fatima enough. KUDOS! to her! 

Aglais Chacon's profile image
Aglais Chacon 
2 months ago

De más está decir que la atención de Fatima fue y ha sido excelente, su paciencia, profesionalismo y calidad de servicio, la atención y conocimiento para ayudarme a escoger la montura, que es una parte algo difícil cuando vamos a comprar anteojos, luego su paciencia y conocimiento para conseguir la aprobación del seguro y al final la satisfacción de mi persona en sentirme realizada con la compra de mis hermosos anteojos que son el reflejo de mi persona. Gracias LensCrafters por tener a una persona del calibre de Fatima, la r... read more

Monique Espinal's profile image
Monique Espinal 
2 months ago

The customer service from the store representative and current manager is terrible; along with the communication as well. My order was sent back because it was defective and non of the representatives from the store bothered to inform me that the lenses were sent back which would cause a delay in me receiving my order. It was only when I called the store to get an update on why the order was taking so long did the person tell me about the order being defective and the lenses needed to be sent back to the lab. I asked the gen... read more

Ricardo Gonzalez (Rick)'s profile image
Ricardo Gonzalez (Rick) 
2 months ago

Fatima & Vanessa were so nice, very attentive and a true pleasure 

Frequently asked questions about LensCrafters Optique at Macy's

How is LensCrafters Optique at Macy's rated?

LensCrafters Optique at Macy's has a 4.8 star rating with 290 reviews. 

When is LensCrafters Optique at Macy's open?

LensCrafters Optique at Macy's is open now. It will close at 10:00 p.m. 

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