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LensCrafters Optique
- Laser Eye Surgery/Lasik
- New York, NY
About this business
Location details
1042 2nd Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great experience at this LensCrafters location! Since I’ve recently needed regular eye exams, I really appreciated how smoothly everything went. Minhaz gave clear directions during the imaging, and Dr. Yusupova took the time to answer all my questions. Shanaya was fabulous—she helped me find frames that suited both my coloring and face shape. The whole team was friendly, helpful, and professional. Highly recommend!
This was an extremely frustrating experience. After a doctor determined the lenses may have been made incorrectly, we returned to this LensCrafters for assistance. Instead of investigating the issue, Marla immediately argued that the glasses were made correctly and that the doctor was wrong. There was no compassion, NO troubleshooting, and NO acknowledgment that the customer could not see properly. The focus seemed to be on defending the store rather than helping resolve the issue. Mistakes can happen anywhere — what matters... read more
Really slow eye exam. Associates could not look up insurance correctly.
Eileen Fernandez at 1042 2nd Ave gave me the best glasses fitting I have experienced in my entire life! From the moment I walked into for my eye exam, she was so welcoming which was a great start. When it came to picking out the frames, she went above and beyond to make sure the fit and price were the best that they could be. She went very in depth to go over the customization options for the transition lenses. By that I mean brought out a UV ray machine with tester lenses to show me what I can expect to see with each color ... read more
Everyone at the location were super friendly and Professional. Will return in future for sure=]
Frequently asked questions about LensCrafters Optique
How is LensCrafters Optique rated?
LensCrafters Optique has a 4.6 star rating with 472 reviews.
When is LensCrafters Optique open?
LensCrafters Optique is closed now. It will open tomorrow at 10:00 a.m.
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