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LensCrafters at Macy's
- Laser Eye Surgery/Lasik
- Louisville, KY
About this business
At LensCrafters at Macy's located at 7900 Shelbyville Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Louisville LensCrafters at Macy's continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescripti... read more
Location details
7900 Shelbyville Rd, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
I came to LensCrafters as I always do, to receive great customer service. As I arrive I asked Gerri if they still carried Tory Burch she stated LensCrafters has not carried Tory Burch for over (3) years. I stated that cannot be true I purchase Tory Burch Aviator frames in early 2025 Gerri continued to debate me and then Gerri stated you must have order the frames. I stated I tried them on in the store this year ~ she started with the debate as if I was not being honest and the debated still not not stop. How rude! The was ru... read more
Gerri was amazing! I was going out of the country for two months (in less than a week!!) and my glasses and sunglasses were both damaged and bent out of shape. When I asked her if they did repairs she didn’t ask “did you get them here?!?”. She just graciously said “absolutely”. She reminded me that LensCrafters is not responsible for any damage or breaking because they weren’t LensCrafters lenses. I was completely okay with that. So she spent the time repairing my glasses frames and talking to me about why my current glasses... read more
I have always had great experiences at LensCrafters. Not just in KY! I have visited the stores in several other cities as well. They all have great customer service and knowledgeable staff. That 30 day love your pair of glasses guarantee... Just what I needed! After several store visits and adjustments to a different pair of glasses!
I had a professional and passionate service today at the LensCrafters in the Oxmoor Mall in Louisville. Paul, a service representative adjusted my glasses that I purchased from Warby Parker ($600). This was the second time I went to Warby Parker to have these new classes fitted and they did not have a person onsite to accommodate me. Thank you Paul for taking care of me, much appreciated. Paul Resch
Paul was absolutely amazing throughout the process of picking out glasses. He is very attentive, engaging and went above and beyond to ensure a positive experience. Always will get my glasses from here!
Frequently asked questions about LensCrafters at Macy's
How is LensCrafters at Macy's rated?
LensCrafters at Macy's has a 4.5 star rating with 288 reviews.
When is LensCrafters at Macy's open?
LensCrafters at Macy's is closed now. It will open at 10:00 a.m.
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