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LensCrafters
- Healthcare
- Stoney Creek, ON
About this business
Location details
75 Centennial Pkwy N Unit C-10, Stoney Creek, ON, L8E 2P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Wow! I am so happy we came in today, there was so much attention and care from everyone here. 5 stars is not enough. Thank you Alycia, Asha and Angela! Updated 2026: came back for our new prescriptions because of the great customer service we received last time. Thank you Emily. 😊
The Lenscrafters at Eastgate square has knowledgeable and professional staff. I went in because they had an amazing deal on lenses. I wear bifocals and transition to sunglasses. I saved alot. I asked for honesty too about what looked good and didnt. I got that from the staff too. I just didnt want them to just "make a sale". Honest, professional and a 30 day guarantee. If something comes up in those 30 days, they meet my accommodation at no cost to me. I. Very happy and will continue to go there
My experience with the store manager was extremely frustrating due to her unprofessional and dismissive behaviour. I had ongoing issues receiving my glasses,and Candice Cropper, the store manager did not apologize or acknowledge me at any point. This lack of basic customer service is unacceptable,and I will not be returning to this location.Harish Kumar, keep up the great work. You were very professional and helpful.
This was our first visit to LensCrafters and it was a great experience. Harish Kumar assisted us in choosing the glasses and he was extremely polite and helpful. He took his time and made sure we were comfortable with our choices. We’ll definitely be back. Highly recommended!
I had such a great experience here. Emily and Harkish were incredibly patient, knowledgeable, and genuinely helpful throughout the entire process. They took the time to offer thoughtful suggestions, answered all my questions, and made sure I felt comfortable with my choices.
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.9 star rating with 1,185 reviews.
When is LensCrafters open?
LensCrafters is open now. It will close at 9:00 p.m.
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