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LensCrafters

4.9

About this business

Location details

550 King St N, Waterloo, ON, N2L 5W6, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 9:00 p.m.
Tue9:30 a.m. to 9:00 p.m.
Wed9:30 a.m. to 9:00 p.m.
Thu9:30 a.m. to 9:00 p.m.
Fri9:30 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.92,307 reviews
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Vashanti Ganesh's profile image
Vashanti Ganesh 
on Google
4 days ago

I had a great experience with Romel and Giselle. When I went to collect my prescription sunglasses, I wasn't happy with it so Romel ensured I was able to exchange it for another pair thanks to the 30 day happiness guarantee. Giselle helped me find new frames that will work with my prescription. Thanks for the great service! 

Kylee Jantzi's profile image
Kylee Jantzi 
on Google
4 days ago

I had a great expirence! Staff are very polite and professional. Thank you to Joshua for helping me out. 

soham jarecha's profile image
soham jarecha 
on Google
5 days ago

Spectacular experience! Aleena and Mayuri were extremely helpful and patient. Also their collection is pretty decent. Will visit again. 

Ben Storrey's profile image
Ben Storrey 
on Google
a week ago

The only issue, the sales person just assumed we wanted what we got last time and presented it as the only option. Just, "here's your frames, your lenses are this much, I added protection like you had last time". Then, when I said I would like to try transitions, he put in the basic transitions in, rather than presenting me with the three options. If I hadn't been looking online first I wouldn't have known about the improvements in technology. 

The Gaming Banana's profile image
The Gaming Banana 
on Google
a week ago

When I went to other locations they didn’t even bother to check my glasses, but at this location they throughly checked my glasses and actually fixed them. Great store that knows what they are doing with glasses. 

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Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.9 star rating with 2,307 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 9:30 a.m. 

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