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LensCrafters

4.8

About this business

At LensCrafters located at 1251 E Southlake Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your South Lake LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and ... read more

Location details

1251 E Southlake Blvd Ste 333, Ste 333, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8642 reviews
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Jennifer C G.'s profile image
Jennifer C G. 
4 years ago

Stay away! They are a corporate store that doesn't abide by corporate policies. They refused to accept me returning the glasses from the moment I tried them on. (To be clear I bought two pairs of progressive glasses. One pair fit and was focused perfectly. From the moment I tried them on - they were comfortable.) The other pair - the pair I have been unable to wear for 11 months - with the Southlake office telling me I needed to work with them and give them more time - even though they've change out the lenses and frames... ... read more

Jennifer Graf Shipley's profile image
Jennifer Graf Shipley 
4 years ago

They are a corporate store that does NOT abide by LensCrafter policies. Store refused to accept a return within stated time. Charged me additional money saying I needed to use their warranty service. They told me to work with them and give them more time... and they would note my timely return requests and that I could return after I give them time to fix the problems. I went to other eye doctors and had glasses checked by additional professionals. Been trying to work with them for 10 months - never been able to wear glasses... read more

Rick Weaver's profile image
Rick Weaver 
recommend  Recommended
5 years ago

Very professional and helpful. Felt like I was being taken care of by folks who not only knew their stuff, but cared. 

Elizabeth Maher's profile image
Elizabeth Maher 
recommend  Recommended
6 years ago

Joanna is fantastic - great style, great ideas, incredibly knowledgeable, lots of patience, and advocates with insurance for the best prices/value! My daughter bought sunglasses and walked out so excited. Southlake is a terrific store, fun to visit, lots of great glasses and options. Best choice in town for eyewear!! 

Michael Wyatt's profile image
Michael Wyatt 
11 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.8 star rating with 642 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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