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LensCrafters

4.8

About this business

Location details

400 S Baldwin Ave, Spc Ad3, Spc A03, Arcadia, CA, 91007, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8680 reviews
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Fallon Seaborn's profile image
Fallon Seaborn 
a week ago

This place is PURE TRASH! I introduced my client to this location to pick up the eyewear she purchased through Nordstrom. She spent thousands of dollars on Celine frames, and Lens Crafters broke them. It took them an entire year to finally send her a check to reimburse her for the damaged frames. My client comes to LA every year to shop with me. I noticed she wasn’t wearing the eyewear we purchased last year and was back to wearing her old frames, so I asked her what happened. She told me how poorly LensCrafters, specificall... read more

Wilson Leung's profile image
Wilson Leung 
a month ago

Best optometrist and selection of glasses is 

R's profile image
R 
a month ago

AVOID THIS SHOP! Didnt do their job, didn't keep their word, and now I have paid $500 for uncomfortable glasses that dont fit my face, plus paid for two eye exams, and was actually injured by a lazy and sadistic salesman whose name starts with an R. Stay away from Tina C. for an eye exam, as she was the same, Ive had pain and visual disturbance for 5 months since her "exam". I was told to fill out a form to get help from customer care and they just sent it to the same uncaring Mgr Jacob who refuses to honor the Happiness Gua... read more

R's profile image
R 
a month ago

AVOID THIS SHOP. Didnt do their job, didn't keep their word, and now I have paid $500 for uncomfortable glasses that dont fit my face, plus paid for two eye exams, and was actually injured by a lazy and sadistic salesman whose name starts with an R. Stay away from Tina C. for an eye exam, as she was the same. I was told to fill out a form to get help from customer care and they just sent it to the same uncaring Mgr Jacob who refuses to honor the Happiness Guarantee with either an exchange or a refund. At this point I would A... read more

Jina Yi's profile image
Jina Yi 
a month ago

They had various kinds of glasses, so it was easy to compare and choose. And they handled it quickly and kindly explained everything I needed. I was also satisfied with the price. I thought these kinda big brand stores would be more pricey but they offered a discount, so I could get them at a reasonable price. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.8 star rating with 680 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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