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LensCrafters

4.8

About this business

Specialties At LensCrafters located at 153236 Louis Joilet Mall, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Joliet LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeg... read more

Location details

153236 Louis Joilet Mall, Spc 1532, Spc 1532, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8872 reviews
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Christine Martin's profile image
Christine Martin 
recommend  Recommended
3 years ago

Love this place! Went to another eye doctor & the people were nice, but the glasses were HORRIBLE. I HIGHLY recommend them. The selection was AMAZING! Michael Kors, Versace & a new line for Tiffany!! 

Nellie Rivera's profile image
Nellie Rivera 
4 years ago

You could actually care about your patients, I have been waiting a MONTH on glasses, every single time I call they say in a few days, its been a month, yet you all took my money a month ago, you made sure there were no delays with the debit, but no hurry on the glasses at all! 

Randi Mc Mc's profile image
Randi Mc Mc 
4 years ago

Long time 20+ year customer, but no more. Had an exam, purchased frames and lenses from them in December 2019. Had to re- make lenses 3 times. I still have issues with reading long distance. I question the exam? Was the information correctly transcribed? When I would go in to pick up lenses I couldn’t read the signs in the store. So they sent lenses back to re-make. This happened 3 times. Four pairs of lenses total. Each time I was working with them seated in the middle of the store distracted by others trying to get service... read more

Shari Schulz's profile image
Shari Schulz 
recommend  Recommended
6 years ago

I had an emergency due to my glasses falling off the nightstand with a book on top of them. Bent the one side up. They fixed them in two minutes for me! I then decided while I was there to see the eye doctor. I was well taken care of by a wonderful eye doctor that I was very pleased to meet. Thank you LensCrafters for your great service! 

Nicole Urban's profile image
Nicole Urban 
6 years ago

I wish I could give zero stars. They took our frames for my daughter (that we had purchased a year prior and needed new lenses for) and sent them to their lab. We were told three days for us to get them. It has been three weeks. We were told today that will get them back in two weeks unfinished and they will be sent to a different lab. That will be another two to three weeks. The manager was matter of fact and unapologetic. They are doing nothing to accommodate their gross mistake. Meanwhile my daughter goes to school and ca... read more

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.8 star rating with 872 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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