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LensCrafters
- Laser Eye Surgery/Lasik
- Salem, NH
About this business
At LensCrafters located at 99 Rockingham Park Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Salem LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sun... read more
Location details
99 Rockingham Park Blvd, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Rude customer service when you ask a question they won’t even try to give you an answer
On September 2nd, my sister and I went into Lenscrafters at Rockingham Mall in NH. Three idle employees looked at us as we walked in but ignored us. After a few minutes we walked out, they don't deserve our business. We decided to do the test and sent my brother-in-law (who is white) in by himself and surprise surprise he was greeted. 😡🤬😡
Got a phone call about my child’s lenses being made but the glasses were defective, so they ordered and had express shipped a new pair. Never received another phone call. Had to contact them and they said they were no longer being made. Yet I was told they were ordered and express shipped already. Went in to get a refund for what we already paid, and the service was horrible. Will not return. Worst customer service, if I ever received any at all.
If i could give negative 5 stars, I would. Everything from the eye exam to getting my glasses was an awful customer experience. The front desk doesn't seem to communicate with the initial eye prep area, and then the prep area doesn't communicate with the eye specialist - meaning you end up repeating yourself over and over. Then it took over 30 mins to get someone to help me purchase my glasses with new lenses (It wasn't busy). After I purchased went through the process of selecting the frames and new lenses, I was told the f... read more
Horrible horrible! Unprofessional and irresponsible people!
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.7 star rating with 320 reviews.
When is LensCrafters open?
LensCrafters is closed now. It will open tomorrow at 10:00 a.m.
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