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LensCrafters

4.3

About this business

At LensCrafters located at 6170 Grand Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Gurnee LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses.... read more

Location details

6170 Grand Ave #807, #807, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.3428 reviews
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Ryan C.'s profile image
Ryan C. 
3 years ago

Ordered a pair of prescription glasses. Waited 2 weeks and then called for an update. Was told they’ll be in tomorrow. 2 days later I called again and was told they were shipped to the wrong store. A week later without any follow up (that’s bad customer service no matter how you spin it) I call in again and I’m told they have no idea where my glasses are and they’re reordering a new pair and I must wait 2 more weeks. Clearly there is no quality control at this store to deal with mistakes. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.3 star rating with 428 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 7:00 p.m.  

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