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LensCrafters

4.5

About this business

Location details

6501 Grape Rd, Ofc 334, Ofc 334, Mishawaka, IN, 46545, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.5159 reviews
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Leslie Márie's profile image
Leslie Márie 
6 years ago

Horrible customer service. Refuses to answer calls or return call. Refused to allow my husband to pay for lens replacement. We were on hold for over 2 hours :( then hung up on. Do Not utilize this company. Customer service is no help. 

Jason Horvath's profile image
Jason Horvath 
6 years ago

Before you make an appointment, please review BBB of Indiana & check BBB out of Ohio due to its where the corporate offices are located. I’ve filed a complaint with the Indiana Attorney Generals Office in Indianapolis. Www. IN.gov. I also filed a complaint with the Chamber of Commerce. 

Allison Lanthier's profile image
Allison Lanthier 
7 years ago

Fire the ignorant office manager who is rude and disrespectful. 

Mustang Terry's profile image
Mustang Terry 
10 years ago

Piss poor and unbelievable... had a 6:30pm appointment... it is now after 7... still waiting... said they had to find an interpreter for the previous patient.. maybe they should tell the damn illegal to learn English if they are going to live here. Avoid Lenscrafter ... they are part of the problem. 

Stephen Engstrom's profile image
Stephen Engstrom 
12 years ago
Pedro Salas's profile image
Pedro Salas 
12 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 159 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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