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LensCrafters
- Laser Eye Surgery/Lasik
- Louisville, KY
About this business
Location details
4216 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I always have a great experience at LensCrafters when purchasing prescription glasses and sunglasses for myself. The service, communication and knowledge always stands out. Lisa always does a wonderful job.
Horrible customer service. Women at the front desk was rude from the start by telling me I need to wait she’s busy doing something else. Let alone she’s training a new person. Online they said they accepted my insurance show up for the exam and now they don’t accept it and I would have to pay $125.
I brought my Rayban sunglasses here to have the nose pieces repaired. I assumed there would be a charge, but when I picked up they said no charge! The woman who helped me was very nice too. Overall, great customer service. I will be sure to get my next pair here!
I cannot say enough good things about my experience with the ladies at Lenscrafters, especially Shelley. They went out of their way to help me get the right prescription for my glasses after my first pair of glasses were not quite right. They not only were compassionate and caring over my situation, but they were so kind and patient with me even when I was feeling discouraged. They truly put the customer first and were so intentional to ensure I was seen and cared for.
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.7 star rating with 291 reviews.
When is LensCrafters open?
LensCrafters is open now. It will close at 9:00 p.m.
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