LensCrafters's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LensCrafters

4.3

About this business

At LensCrafters located at 13230 Harrell Pkwy, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Noblesville LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and su... read more

Location details

13230 Harrell Pkwy Ste 300, Ste 300, Noblesville, IN, 46060, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.3371 reviews
Select a rating
Wittmann K.'s profile image
Wittmann K. 
3 years ago

I have been a customer with Len's Crafters for over 15 years. I had been having a good experience with them until I came across this store. I ordered several pairs of glasses here. When the glasses arrived they did not take time to adjust them without me requesting them to do so.They were inexperienced, and scratched the frame on a pair while attempting to adjust them. They said they would reorder the glasses free of charge. The second pair of glasses I ordered broke within two days. The full lense fell out. They refused to... read more

Annette Benell's profile image
Annette Benell 
recommend  Recommended
4 years ago

I love Dr Amy Walden! She genuinely cares about her patients. The new staff is not as friendly as before...but I trust my eyes to Amy! 

Amber Craft Cook's profile image
Amber Craft Cook 
6 years ago

Absolutely terrible and humiliating service! Kept telling me I was trying to use medical insurance for vision - I kept telling them that I wasn’t! They acted like we didn’t belong in there and the manager was a straight up snotty bi***- if she would have just given the effort instead of making me look crazy - we went next door to visionworks and low and behold our EYEMED insurance worked and walked out with contacts and our dignity!!! One thing for certain is my life is I have learned that I’m not better than anyone and some... read more

Sandy Brelsford DeCastro's profile image
Sandy Brelsford DeCastro 
6 years ago

I walked in today at 5:00 pm with my elderly mother's broken glasses. Caleb was able to bend them back into shape in 5 minutes-good as new! Thank you! I really appreciated your assistance and willingness to help! Excellent customer service. 

Lona Chandler Prchal's profile image
Lona Chandler Prchal 
7 years ago

My appointment was at 3:40pm. I write this from the exam room still waiting for the doctor to come in at 5:10pm. Front desk couldn't verify my insurance. I had to ask the girl to get a boss to figure it out. Then come to find out they didn't use our insurance the last 2 times we were here with our son. So I need to file for reimbursement. First exam room was fun- every.single.eye.test had to be redone as she "didn't capture" what she needed. �� 

Robert Sticka's profile image
Robert Sticka 
7 years ago

Great place good people. Good selection of frames and lenses. 

Michele Spurr's profile image
Michele Spurr 
7 years ago

Been getting the run around from these people--was called and told my contacts were in; went to pick them up 2 days later! Now suddenly not only are my contacts not in, they are "backordered!" My prescription is custom because of very poor vision; I realize this takes longer but how can custom scrip lenses be backordered?? Dr. Walden is great, but the staff is horrible! But since they've charged my credit card, I'm stuck waiting on them but after I get my contacts--I'm done with this place. 

Patty Hilfiker's profile image
Patty Hilfiker 
8 years ago

Last spring it took 3 tries to get my new glasses, know 14 months later, they can't fix them. I'm done with them. 

Traci Kirts Glenn's profile image
Traci Kirts Glenn 
9 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.3 star rating with 371 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com