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LensCrafters

4.7

About this business

At LensCrafters located at 1101 Melbourne Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Hurst LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasse... read more

Location details

1101 Melbourne Rd, Fort Worth, TX, 76053, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.7546 reviews
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Shawn Yancey's profile image
Shawn Yancey 
recommend  Recommended
5 years ago

Great service Second time there they really know how to treat there people 💯💯💯 

Gwendolyn Jones's profile image
Gwendolyn Jones 
recommend  Recommended
6 years ago

certain people were nice, I really appreciate the Doctor and one of the assistance, the young lady at the desk is in the wrong field 

Katherine Richardson's profile image
Katherine Richardson 
6 years ago

Affordable eye wear and great customer service, as well as great deals. Thank yall so much for your help. 

Jenna Lyn Bevan's profile image
Jenna Lyn Bevan 
6 years ago
Rick Kustusch's profile image
Rick Kustusch 
7 years ago

Terrible customer service and follow up. Waited 2 weeks for glasses and was told 2 different stories about why they didn't come in. Then was told there was a 7 day delay because their out-of-state lab did not have the frame to finish. This store threw their lab under the bus. During all this I asked to be called back on 3 different occasions but no one called including the GM. No one is allowed to approve a refund except the GM -- who hasn't found the time to call me back. Terrible customer service and they would rather blam... read more

Karen Quinn's profile image
Karen Quinn 
7 years ago

Great store! Very helpful and friendly. Denton rocks! 

Matthew Cooper's profile image
Matthew Cooper 
7 years ago

Got 4 pairs of glasses. 2 for each kid, one of them tinted. None of the glasses were tinted. The first set we were told 30 min to tint. 4.5 hrs latter get the call they are ready. Just went to pick up the second set and neither of them were tinted. Again 30-60min to tint. Can’t wait to see how long this takes. You would figure maybe someone would take pride in their job and Check the glasses when they get them. 

Libelula R. Ibarra Eugenia's profile image
Libelula R. Ibarra Eugenia 
8 years ago

NECESITO SABES DE UNA DIFERENCIA DE DINERO PARA QUE ME REMBOLSEN GRACIAS 

Gina Gma Honey's profile image
Gina Gma Honey 
8 years ago

I just left the LensCrafters in the North Hills Mall. Got my glasses tightened and questioned about the scratch resistance on my glasses. The blonde lady there told me that my hair was course and could possibly scratch my glasses. I bought glasses at another place and had the glass resistance for 3 years and never had any scratches. What in the world did this have to do with my hair. I'm so disappointed in my visit. If this is the service they give I will not return. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 546 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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