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LensCrafters

4.7

About this business

At LensCrafters located at 4325 Glenwood Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Raleigh LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglas... read more

Location details

4325 Glenwood Ave, Raleigh, NC, 27612, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.7683 reviews
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Shanique Strachan's profile image
Shanique Strachan 
recommend  Recommended
4 years ago

Best eye wear......../........ 

Madison Tricia's profile image
Madison Tricia 
recommend  Recommended
4 years ago

Best eye wear......../........ 

Takeisha Broadhurst Prioleau's profile image
Takeisha Broadhurst Prioleau 
5 years ago

It’s been 2 weeks and when I call they only say I’ll get a text message to pick up my glasses!! No explanation at all to why it’s been 2 weeks and no glasses. I purchased 2 pair and my progressive pair had to be ordered. Well let’s just say this us my first time with Lens Crafters and my last. 

Evelyn Deans White's profile image
Evelyn Deans White 
recommend  Recommended
5 years ago

I love the different glasses that they offer 

Megan Shannonhouse's profile image
Megan Shannonhouse 
5 years ago

I wish I could give it zero stars. Horrible customer service. I went to pick up my new glasses and they ordered the wrong frames. When I told them those weren’t the frames I ordered the manager was rude and made it seem like my fault and basically said I was lying about it. Then they wanted to charge me $80 more to get the right frames because the frames I wanted were more expensive than the wrong ones. When I asked if I could get a discount because they messed up she said they didn’t have record that they messed up. When I ... read more

Nellie W.'s profile image
Nellie W. 
10 years ago

Normally I get my annual eye exam around July, later in this year my family Dr. sent me a reminder to have my eye exam. I went in to LensCrafters at Crabtree Mall in Raleigh as a walkin on Dec 30th and asked about the insurances they accept and to see if I could possibly get seen without having an appointment. The staff was very professional and they all worked in harmony to see that all customers were taken care of as soon as possible. The Optometrist did a very thorough exam an the front desk staff took care of my vision i... read more

Sandi Harris Shover's profile image
Sandi Harris Shover 
11 years ago
Nick Doane's profile image
Nick Doane 
12 years ago
Lizlou's profile image
14 years ago

Not great – I've never bought anything from here, but I was shopping for glasses a few months ago and just didn't see ANYTHING appealing. I have a small face and couldn't find anything small enough. Also, most of their stuff looked cheap and not very stylish. Would not recommend. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 683 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open tomorrow at 10:00 a.m. 

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