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Lenscrafters

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About this business

Established in 1983, LensCrafters offers a variety of eyeglasses and frames. It operates an optical laboratory and sells a selection of eyewear products. The company provides sunglasses for men, women and children, as well as accessories, such as eyeglass cases, eyeglass cleaning supplies, visor clips, and cords and chains. LensCrafters offers products from the Adrienne, Vittadini, Anne Klein, Bulgari, Burberry, Club Monaco, D&G, DKNY, Donna Karan, Vogue, Ralph Lauren, Versace and Dolce & Gabbana brands. It provides products... read more

Location details

4000 Luxottica Pl, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.013 reviews
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marie1234354's profile image
marie1234354 
14 years ago

I went to the St.George, Utah lens crafters in the Red Cliffs Mall. All I had to choose from, as far as glasses, were all name brand and very expensive. They told me that they don't have any non name brands. I finally found a decent priced pair of dolce & gabana. Even with a 40% off coupon and $100 discount, it still costed me $350. A week later, my glasses are cracked, from inside the frame. They better fix it or I will call the BBB. They have caused me nothing but troubles, disappointment and a hole in my pocket. 

Adam J.'s profile image
14 years ago

I was very pleased with the quickness of getting my glasses. Since I put everything off till the last minute, they were able to make my glasses that day before my trip. And the staff from the doctors office next to lenscrafters was so friendly, it made my whole experience wonderful! 

craigo2000's profile image
craigo2000 
15 years ago

Exactly my point about online reviews of businesses!! How can you trust a review when you can't verify that the person reviewing even lives near the business(or in this case, even lives in the same time zone or part of the country) The same person 'Cainoiguy' reviewed a business in Baltimore, Maryland--on the same day, (01/24/2010) as the Lenscrafters here in Caldwell, Idaho. Do you expect us to believe that that customers' review can hold any weight after closer scrutiny? Total bunk, and I feel that Lenscrafters should resp... read more

cainoiguy's profile image
15 years ago

The eyeglasses here were very expensive! Even with a 50% off coupon, my Versace selection was over $400! And the others were the same. It seemed like there was only very cheap looking stuff(which wasnt that cheap) or very expenxive. By the time you sit down to add the stuff up----it's expensive!! 

mdolma's profile image
15 years ago

The Lenscrafters on St Rose and Eastern was nothing more than speectacular. I needed glasses quickly and had never gone to a Lenscrafters before. This location took such great care of me that I booked appointments for my whole family there. The best customer service I have ever received in my life came from the people working at that store. Good Job St Rose Lenscrafters!!!!! 

Rosalyn N.'s profile image
Rosalyn N. 
15 years ago

Please visit My Blog to see the entire review: http://msrozz.blogspot.com/ FRIDAY, AUGUST 28, 2009 Update from LensCrafters...the Liars! I received a response from the BBB and Lenscrafters is stating that I did not request any enhancements when originally quoted...BULL, I stated exactly what I wanted and it was understood...the employee is just trying to cover her behind! That's why the employee had to call her lab to verify my request...DUH!!!! I've been passing this information to employees of AT&T so they will know what t... read more

Frequently asked questions about Lenscrafters

How is Lenscrafters rated?

Lenscrafters has a 2 star rating with 13 reviews. 

When is Lenscrafters open?

Lenscrafters is closed now. It will open at 9:00 a.m. 

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