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Lens Doctors

4.1

About this business

Location details

381 S Willow St, Manchester, NH, 03103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1102 reviews
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Jacky B.'s profile image
Jacky B. 
2 months ago

Eight months after my appointment, this company has stated that my insurance at that time rejected my coverage, and now I owe them $200+ out of nowhere. They offered a payment plan, at least, but remained completely indifferent to the fact that I lost my job due to tariff impacts. They simply did not care that I'm living on a fixed income in an unpredictable job market for my industry. Never coming back here if I can help it. 

Rae Chol's profile image
Rae Chol 
3 months ago

I’ve never had such a frustrating experience trying to get replacement glasses. The staff here completely ignore patients’ concerns, and it’s nearly impossible to reach the doctor or get a straight answer. 

JustBenji's profile image
JustBenji 
3 months ago

overall it was quick and easy but I checked the box for the eye drops but instead they did the scan which had cost $40 more 

Antonio Gagnon's profile image
Antonio Gagnon 
4 months ago

So I started wearing glasses in 1956 (75 years old) and I have never had this problem of peeling of glare coating You think glasses that cost over a 1000.00 would NOT have this problem! So much for paying more for quality. I picked up glasses in April 2024 (17 months ago). I noticed problem about 9 months later and planned on returning but forgot (currently using my last pair not purchased here). I now need to get eye check-up etc...I went into My Eye Dr expecting problem to be taken care off due to obvious defective/poor qu... read more

Kerri Goupil's profile image
Kerri Goupil 
4 months ago

I had the best customer service experience with Sarah at the South Willow street store. My frame on my glasses broke and I start teaching next week. Sarah found the exact frame at another store and went out of her way to pick it up and put my lenses in so that I can see next week. She relieved a huge stress for me by thinking creatively and meeting my needs. Sarah is and has been an ultimate professional on every level. Sincerely Kerri Goupil 

Frequently asked questions about Lens Doctors

How is Lens Doctors rated?

Lens Doctors has a 4.1 star rating with 102 reviews. 

When is Lens Doctors open?

Lens Doctors is closed now. It will open tomorrow at 9:00 a.m. 

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