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257 N Amphlett Blvd, San Mateo, CA, 94401, United States
Get directionsI am so grateful for the team at Lenity. We had to bring our dog in during a very stressful situation, and from the moment we arrived, the staff acted quickly, calmly, and with so much compassion. They immediately made sure our pup was stabilized, while also keeping us informed every step of the way. Even though it was an emergency, they never made us feel rushed or brushed off. The vet clearly explained what was happening, what our options were, and made sure we felt supported in making the best decisions for our dog. It wa... read more
We’re so thankful for the care our dog got here. The entire staff was very helpful, patient, and kind through the whole process. They really listened to us when we explained what was going on and never made us feel rushed. They also worked with us on our budget, which we really appreciated. Thanks to their care and guidance, our dog is doing so much better and back to her happy self. We've been dog owners for over 15 years and have had our fair share of encounters with emergency vets and Lenity really stands out. The facilit... read more
The late night receptionist is absolutely wonderful and has the exact caring and helpful attitude you need to navigate emergency situations with your pet. I might have sounded stressed or demanding when she picked up, but was instantly put at ease from her complete understanding of what anyone in my situation is going through. The dog seems like he started feeling a bit better right after the call, and I am putting my money on the fact that she helped us calm down and our boy senses we're much less stressed about his situati... read more
It's very stressful having an injured or sick pet. Every employee at Lenity was efficient, kind, and compassionate. They explained every part of the process. They dealt completely with the billing and contacting the pet insurance company to find out their coverage. Highly recommend!
Friendly staff and drs who work with you to get your pet care. We went to two vets for our dog who had an abscess on his neck and swelling. The team here stood out as friendly, caring and capable of understanding owner challenges when accidents and emergencies arise out of the blue. They never made us feel guilty or bad for asking about/seeking alternatives to help lesson the overall expense while also being honest and realistic with the pros and cons: top notch staff and really good people! Thank you to this team for helpin... read more
Lenity Vet Specialists + Emergency Care has a 3.9 star rating with 111 reviews.
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